DPDP Consultants Privacyium Tech Pvt. Ltd. 4th floor, GM IT Park, Plot no 32-33, Sector 142, Noida, Uttar Pradesh 201305
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Under Section 12 of the Digital Personal Data Protection Act (DPDPA), data principals have rights regarding their personal data. They can inquire, correct, complete, update, or request the removal of their personal information from an organisation’s records. It is imperative that these requests are addressed promptly, within a reasonable timeframe, to ensure compliance and maintain trust.
Our Data Principal Grievance Redressal system is designed to empower individuals to exercise their rights effectively and effortlessly. Here’s how our platform stands out:
Our platform features an intuitive and accessible interface that allows data principals to easily submit requests related to their personal data. This ensures that users of all technical backgrounds can navigate the system without difficulty.
Data principals can raise concerns or requests regarding their data through our system, which is accessible to Data Protection Officers (DPOs) and other relevant personnel. This enables organisations to manage and respond to inquiries efficiently.
Our system supports both automated and manual request processing. Automated workflows help expedite responses while ensuring accuracy, while manual oversight allows for personalised attention to complex inquiries.
The DPGR system is designed to significantly decrease the time taken to respond to data principal requests. By streamlining processes, organisations can enhance their compliance with legal requirements and improve customer satisfaction.
Organisations can track all requests and responses, generating detailed reports for internal audits and regulatory compliance. This feature provides visibility into grievance handling and ensures that no request goes unnoticed.
By implementing our DPGR system, organisations demonstrate their commitment to compliance with the DPDPA and build trust with data principals. Our platform helps ensure that all rights are respected and upheld in accordance with the law.