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Privacyium Privacy Notice

Updated on September 2024

Privacyium Privacy Notice

PRIVACYIUM (or ‘we’/ ‘us’/ ‘ours’) respects and understands the importance of your privacy – and is therefore committed to affording complete protection to the personal information of our customers who use our products and services or visitors of our website, and of the candidates whose information we may have access to and when you apply on our website for open positions. It is in recognition of this need for security, our commitment to the Indian DPDP Act, and secured management of any information received /collected by us that PRIVACYIUM has established this Privacy Notice.

This Privacy Notice (“Privacy Notice”) explains how we collect, use, protect, and disclose your personal information, usage data, and message data when you use the PRIVACYIUM websites (the “Websites”) and/or PRIVACYIUM’s products, solutions and services (collectively with the Websites, the “Services”). This Privacy Notice also explains how you can manage your information preferences. This Privacy Notice applies to our websites – www.dpdpconsultants.com and our products & solutions. It also applies to our marketing practices. We ensure total transparency in all our interactions with data principals. Data Privacy is important to us, and we strive to be transparent in our data collection and use practices.

What information is collected?

1. Personal information collected on our website. As a general practice, no personal information is collected about a visitor to the website, apart from the personal information submitted by the visitor himself/herself in a ‘contact us’ form or ‘submit resume’ link. We shall use such personal information for the purpose you share it with us. However, certain information may sometimes be collected from you when you visit the website. Such information is aggregated to measure the number of visits, average time spent on the website, pages viewed, etc. This gives us an idea of which parts of our website users are visiting, so that we may improve the content to offer you better services. We do not link IP addresses to anything personally identifiable. This means that a user’s session will be tracked, but the user will be anonymous.

2. ID, Customer Information for support and maintenance When you register to use a PRIVACYIUM product/platform/solution, create an ID with us, or use our services for development or support we collect information that is unique to you and identify you. This may include your name, email address, phone number, or payment information all in accordance with applicable law. Some information is required, and other information is optional. Sometimes information regarding eligibility may be required.

3. Information collected while using our online products and applications, especially during activation and automatic updates When our product/application/solution is used, information may be collected on how it is used. We may collect information (like an IP address, or the type of device used) that your browser or device typically sends to our servers whenever you use our website, product, solution, or application. We may use information that led you to our website – for example, the search terms used, or the device being used – through cookies and similar technologies. Often this information is anonymous and if associated with you kept strictly confidential. If you do not want us to collect this information, you can tell us by opting out or by either declining or customizing cookie settings on our website.

4. PRIVACYIUM emails: We do contact organizations or executives as a part of our marketing campaigns. We do so if we have obtained valid consent or if we believe we have a legitimate interest in promoting our products and services and it also benefits our prospects. We do not do any mass mailing and carefully reach out to selected professionals with a personalized approach. The emails we send you as part of our marketing campaigns allow us to know if you have received or opened the email or clicked a link within the email. If you do not want us to collect this information from marketing emails, you can opt out of receiving such emails by clicking on the unsubscribe button. We have performed a balancing test and have completed our legitimate interest assessment and agreed on using the least intrusive way to reach out to selected data principals who may benefit from our offerings.

5. Buttons or tools on our websites related to other companies and social media pages Our websites may include buttons or tools that link to other companies’ services (for example, a Facebook or Twitter button). We may collect information about your use of these features. In addition, when you see or interact with these buttons, tools, or content, or view a PRIVACYIUM web page containing them, some information from your browser may automatically be sent to the other company. Please read the company’s Privacy Notice for more information, as these sites may have their own privacy statements in place, which we recommend you review if you visit any linked websites. We are not responsible for the content of linked sites or any use of the sites or the privacy practices of those other Websites.

We may collect information when you interact with our social networking pages or use the sign-on features.

Where do we store this data?

Information and data files are stored on our servers and the servers of companies we hire to provide services to us. We use AWS Cloud, infrastructure to store such data, and the data is stored with strict security measures. We do not share, sell, or lease any kind of information collected to any third parties.

How do we use the information collected?

To fulfill our contractual commitment and to enhance the performance of our contract with you or fiduciaries who appoint us as processors.
Allow you to use our products & applications and respond to your requests.
Provide you with the services, support, or information requested and monitor the effectiveness.
Operate, maintain, and add to the features and functionality of our products and services.
Improve our website’s user experience and communicate better to engage users.
Enhance the effectiveness of our marketing campaigns. To send marketing emails or messages related to our products and services.
Monitor aggregate metrics to conduct our market research and understand our customers better.
Analyse, diagnose and fix issues in our product and service offerings.
To process your job application for an open position. In all cases, this information is not shared with any third party unless explicitly disclosed at the time of collection. It is used by PRIVACYIUM as above or to prevent/respond to the protection of our websites or applications. In some cases, like with hosted services, we may share information with those that provide us with technology services (e.g. web hosting and analytics services), but strictly for the purpose of carrying out our work.
All such vendors used by us are DPDP Act compliant and have signed a Data protection agreement with PRIVACYIUM to protect your data. We may be required to share information with law enforcement or other third parties when compelled to do so by court order or other legal process, to comply with statutes or regulations.
If we merge with or are acquired by another company, and if all our assets are acquired by another company, this information will most likely be one of the assets to be transferred. However, we will not transfer any personal information of our customers until necessary to provide you with a continuity of service and only when the new owner maintains and provides the same level of data privacy standards as we do. In such cases, we will provide you with notice and an opportunity to opt out of the transfer of identifiable data.

How do we secure the information collected?

We understand that the security of your information is vital and have in place strong administrative, technical, and physical security controls and measures to keep data safe and secure. Our privacy practices are designed to provide protection for your personal information, all over the world. To protect information stored in our servers, through Amazon Web Service infrastructure at various locations like the US, Australia, and India, access is limited (through user/password credentials and two-factor authentication) to those employees who require it to perform their job functions. We use industry-standard Secure Socket Layer (SSL) encryption technology to safeguard the account registration process and sign-up information. Other security safeguards include but are not limited to multifactor authentication, data encryption, firewalls, and physical access controls to buildings and files We would like to caution our visitors about phishing attacks, wherein unscrupulous third parties seek to extract sensitive and confidential information from you by posing as a genuine website or by sending an email misrepresenting it to be from a genuine source. Please be aware that we never seek sensitive or confidential information such as regarding your financial or health record through emails or through our websites. If you receive such a message claiming to be from PRIVACYIUM, then please do not reply to it and immediately bring it to our attention by contacting us at dpo@dpdpconsultants.com PRIVACYIUM also recognizes the receipt, transmission, or distribution of spam emails (unsolicited bulk emails) as a major concern and has taken reasonable measures, to minimize the transmission and effect of spam emails in its computing environment.

Can this information be reviewed?

In some cases, and at our discretion this information may be accessed by respective organizations to correct any mistake in that information, and to delete any information we no longer have business reasons for retaining. You can do this by sending us an email. PRIVACYIUM strives to comply with all applicable laws around the globe that are designed to protect your privacy and information, no matter where that information is collected, transferred, or retained. Although legal requirements may vary from country to country, we intend to adhere to the principles set forth in this Privacy Notice even if information is transferred from your country to other countries that may not require an adequate level of protection for your information.

Rights over your personal data

Under certain circumstances, by law, you have the right to:
  • Be informed about the processing of your personal data (i.e. for what purposes, what types, to what recipients it is disclosed, storage periods, any third-party sources from which it was obtained, confirmation of whether we undertake automated decision-making, including profiling, and the logic, significance, and envisaged consequences).
  • Ask us to transfer a copy of your personal data to you or to another service provider or third party where technically feasible and otherwise required by applicable regulations.
  • Withdraw, at any time, any consent that you have previously given to us for our use of your personal data.
  • Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your working relationship with us.
  • Request the erasure of your personal data. This enables you to ask us to delete or remove personal data where you think that we do not have the right to process it.
  • Request a summary of personal data processed by us and details of processing activities undertaken on such data, the identities of all other Data Fiduciaries and Data Processors with whom the personal data has been shared, along with a description of the personal data shared.
  • Raise a grievance with respect to any act or omissions from our side regarding the performance of our obligations or in case of delays in responding to your data principal’s rights.
  • Request nomination who shall, in the event of death or incapacity of the Data Principal may exercise these rights.
  • Any request for access to or a copy of your personal data must be in writing, and we will endeavour to respond within a reasonable period and in any event within one month in compliance with Data Protection Legislation. We will provide this information free of charge unless the request is manifestly unfounded or excessive. We will comply with our legal obligations as regards any individual’s rights as a data principal. If you would like to contact us in relation to any of the rights set out above, please contact us by email at dpo@dpdpconsultants.com. To protect your privacy and security, we may take reasonable steps to verify your identity before providing you with the details.

Right to Complain to the Data Protection Board of India

You may contact the Data Protection Board of India if you have any concerns about how PRIVACYIUM has handled your personal data and you also have the right to make a complaint at any time to the Data Protection board of India, the Indian enforcement authority for data protection issues if PRIVACYIUM has not been able to provide reasonable and timely resolution to your request or grievances.

Notification of Changes

If we decide to change our Privacy Notice, we will post those changes on this page, so our users are always aware of the information we collect and how we use it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether we use their information in this different manner. We will use information in accordance with the Privacy Notice under which the information was collected. Where links are provided to other websites it should be noted that they are not and cannot be governed by our Privacy Statement. We cannot guarantee your privacy when you access other websites through any link provided on this website.